FAQs & Shipping
Shipping QuestionsQ. Do you ship to.....?
A. Until recently we were shipping to anywhere. However due to all the Covid issues, couriers have increased their prices to the point where we are only now shipping to the UK, USA, and a handful of European countries.
Q. How quickly will my order arrive?
A. We carefully pack your order and ship it within 1 working days from either London, England, or Phoenix, Arizona.
- 1-3 days for UK
- 2-3 days for USA
- 2-4 days for Europe
Q. How much does the shipping cost?
Questions about The Kindness Elves™
- The Kindness Elves™ are handmade and so differ slightly, but they are approximately 12cm tall (4 3/4 inches) or 16cm if you include their hat (6 1/3 inches) and about 6cm (2 1/3 inches) wide.
A. The Kindness Elves™ are not intended to be toys or regular dolls. Instead the idea is that parents will set the elves up with little notes suggesting acts of kindness for the kids to find in the morning (or whenever works best). They are unsuitable for children under 36 months due to small parts and so should be kept out of their reach.
Q. Do you personally hand make The Kindness Elves™ yourself?
A. What with being a full-time mum of 4 little ones, the writer of The Imagination Tree blog, and trying to get The Kindness Elves™ project off the ground - I cannot hand make these adorable little elves all by myself.